Support Coordinator - Using MS SQL

Recruiter
ISL Recruitment
Location
Stoke-on-Trent
Salary
18000.00 GBP Annual
Posted
11 Oct 2017
Closes
08 Nov 2017
Contract Type
Permanent
Stoke on Trent
Support Co-Ordinator
Network, SQL
GBP18,000 to GBP23,000

Do you want to work with a development team that don't just talk about working with the latest technologies, but take steps to implement in the business and have the support top down from the board to do so?

Are you interested in working for a company that are aware of market trends and are switching towards being a SAAS provider?

Do you want to work for a company that promote staff empowerment, doing everything they can to make your working life more enjoyable & easier via things like free parking, team building days, company lunches, long term service awards, evenings out and more!

A company based in Stoke on Trent are quietly building a bespoke development team - they've attracted 3 other pepole to work there in just 1 month of starting a recruitment drive - every single person I've had interview there has been impressed not just technically by the business and its product suite/technology roadmap, but also how personable the managers are, they could visualize themselves working there on a daily basis for years to come. Due to an influx in investment and new clients, a new Support Co-Ordinator is required!

As a Support Co-Ordinator in this business, you will be joining a team of dedicated engineers in producing its best of breed solutions to some of the largest retailers in the world. The development team is circa 20 strong, in a company of 65-70 people (flexes slightly with part-time staff and contractors).

You will be responsible for handling telephone inquiries from clients about new and outstanding issues. You will ensure that all information relating to issues is recorded in the helpdesk and will liaise with all parties to ensure the issues are being progressed in a timely manner

As a Support Co-Ordinator joining this business, you should have:

IT related degree or 3 years' experience in a similar role
Network knowledge
SQL Server experience
Sound IT skills are essential, including knowledge of Microsoft Office Applications, specifically Word, Excel and PowerPoint.

The salary for this Support Co-Ordinator role is between GBP18,000 to GBP23,000 plus benefits.

Please call Reuben Jenkins on or email your CV to

Stoke on Trent
Support Co-Ordinator
Network, SQL
GBP18,000 to GBP23,000

ISL (Incite Solutions Ltd) is acting as an Employment Agency in relation to this vacancy.