Technical Author - Online Help / RoboHelp / MadCap Flare

West Midlands
£On application
10 Oct 2017
14 Oct 2017
Contract Type
Full Time

Technical Author – Online Help / RoboHelp / MadCap Flare

Our global manufacturing and engineering client is looking for an experienced technical author to contribute to and oversee the production of online help systems, using single-sourcing techniques.

As part of this role, you will:

  • Work closely with technical / engineering staff to produce online help for our clients engineering and manufacturing products.
  • Be responsible for standardising the present of their online help.
  • Be involved in training other technical writers in online help development tools and processes.
  • Produce a range of hardcopy device-specific software guides.

As the successful candidate, you will have:

  • At least three years’ technical writing experience.
  • Experience using RoboHelp (version 7, 8, or 9), or another help authoring tool such as MadCap Flare.
  • Good experience of MS Office applications (Word, Excel), Adobe Acrobat and Illustrator.
  • Experience with graphics editing software (such as SnagIt) for manipulating screen captures.
  • Experience with working in an Agile development environment.
  • Familiarity with one or more of the following: Microsoft Team Foundation Server; content management systems; database based applications (e.g. SQL); virtualized environments (e.g. Oracle VirtualBox or VMWare); HTML, CSS, and JavaScript; automating batch processing using Windows Command files.

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