Customer Service Manager

Page Personnel Secretarial & Business Support
£35000 - £37000 per annum + pension, bonus, life assurance
10 Oct 2017
18 Oct 2017
Contract Type
Full Time

An exciting opportunity for a Customer Service Manager to join this fast-paced, manufacturing business in Birmingham. You will be managing an established team of 5, all in a B2B setting.

Client Details

My client is a leading manufacturing business with a product portfolio of around 2000 - 3000 products, making around 500-700 deliveries to clients per week.


As the Customer Service Manager, you will enjoy a very hands on role where you will be processing orders, checking stock and interacting with customers, as well as managing a small team. As the team are highly self-sufficient, the management will focus around escalated issues including the handling of complaints, any delivery issues and any account issues.


The ideal candidate for the Customer Service Manager must:

  • Be confident in the management of a small team in a busy, challenging environment
  • Have excellent organisation skills with the ability to multi-task effectively
  • Build excellent working relationships with clients and all internal departments
  • Be confident with month end reporting
  • Ideally have a good working knowledge of SAP
  • Ideally have worked in the Manufacturing and Production industry

Job Offer

Competitive Salary of £35,000 - £37,000

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