Support Engineer

£13.57 - £17.95 per hour
10 Oct 2017
18 Oct 2017
Contract Type
Full Time

We are currently looking for experienced Support Engineers for our client based in Telford.

To deliver the required levels of Engineering Support to Operations, I&RM and other internal customers in an effective and efficient way to agreed time lines and outputs,

Major Tasks and Activities:

  • Accountable to the Engineering Support or Engineering Information Leads
  • Responsible for the delivery of Engineering Support to all internal (to BDSG) customers
  • Manage responses to engineering queries, to include TQNs and TINs, ensuring a timely response
  • Responsible for the maintenance (currency and completeness) and availability of all legacy and new data and technical information required to support outputs, to include but not limited to AESPs, repair schemes, drawings, BoMs, ERP information and Routes
  • Provide support to engineering estimating and feasibility decisions
  • Support the TQN, Concession and Repair Scheme processes ensuring the provision of the required service level in terms of creation and maintenance
  • Support the Hub with engineering intelligence input to its activities
  • Support and implement new or amended engineering processes and procedures
  • Ensure effective communication to all internal stakeholders
  • Carry out corrective action activities and investigations as required
  • Liaise with all external stakeholders necessary to deliver your outputs
  • Provide support to Transformation and Continuous Improvement activities
  • Provide support to innovation projects
  • Provide information and input to monthly reporting
  • Undertake required training to ensure you remain SQEPKey Outputs/Deliverables
  • The timely delivery of engineering support to all internal customers
  • Maintaining the currency of all engineering information needed to enable outputs
  • Effective management of all elements of any projects
  • Report regularly to the Engineering Support or Engineering Information Leads
  • Other related tasks and projects as required
  • ONC (or equivalent) in a relevant engineering discipline
  • Recent, proven experience of DSG, or similar, engineering support activity
  • Proven interpersonal and communication skills
  • Work collaboratively with internal and external stakeholders
  • Good creative thinking, problem solving and analytical skills

This is a 6 month contract and is available for PAYE & LIMITED Contracts.

To apply please call 01952 201 575 or send in your CV

  • Maintain awareness of related engineering developments

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