Inside Sales Manager - Pumps

Recruiter
Michael Page Sales
Location
Newton Solney
Posted
10 Oct 2017
Closes
13 Nov 2017
Sector
General
Contract Type
Full Time

The Inside Sales Manager to lead a team to ensure timely and courteous day to day service of customers including: sales order execution, providing product availability and shipping information, preparing quotes, questioning to understand wants/requirements, and engaging customers with product and support knowledge to create a pleasant and memorable experience.

Client Details

World leading pump manufacture established for over 125 years. A dynamic, innovative organisation that invest heavily their people and customers.

Description

The Inside Sales Manager Will:

  • Lead and manage inside sales team to support customer requirements and company targets
  • Ensure order execution, requests for quotation, all pre & post-sales requirements support external and internal expectations
  • Engage customers or potential customers with the intention to understand needs and wants of products and services
  • Ensure customer issues are resolved quickly and comprehensively to satisfy our customers. The expectation is that we never experience the same root cause again.
  • Use visual controls to manage daily load and finds opportunities for productivity improvement through waste elimination
  • Lead improvement of understanding customer ordering trends or changes by executing outbound calling process and improving fidelity of Sold Units Mechanism
  • Develop/manage competitive project proposals and execution to customer expectations with Least Waste Way Project Plan
  • Understands and can train inside team on product/application fit, all selling tools, and Selling Process
  • Engage customers or potential customers with the intention to understand and support their needs and wants.

Profile

The Inside Sales Manager will have:

  • Excellent leadership skills
  • Ability to manage multiple priorities and respond quickly to customer requests as a strong customer advocate
  • Knowledge of products ( Pumps) tools, parts, pricing, discount/commission schedules
  • Solid organisational and priority management skills, particularly in a dynamic work environment
  • Bachelors Degree in Engineering, Business, or related field/experience.
  • prior record in a similar role or a manager in a Customer Service department in a manufacturing/pump environment preferred.
  • Record of working in a distributor network.

Job Offer

£40,000 base salary