Customer Representative

£16,500 per annum
10 Oct 2017
08 Nov 2017
Contract Type
Full Time

We have a new exciting opportunity at Bennetts, part of the Saga Group, for a Customer Representative to join our team in Coventry. You will join us on a full time, permanent basis and will receive a salary of £16,500 per annum.

Bennetts is a market leading specialist motorcycle insurance broker. With over 240,000 customers, we've been around for over 85 years, but we never stand still. We pride ourselves on being different, innovative and ambitious. We've built the fastest growing, award-winning biking social network - BikeSocial - which is going from strength to strength. Now we're keen to continue to grow our business - our minds are well and truly open as to where we could take Bennetts in the future.

Have you got something special to offer, because we have.....

At Bennetts we believe that our people are our most valuable asset, therefore we work tirelessly to create and maintain a modern, engaging and enjoyable environment which enhances our culture and makes this unlike any other customer operation. Highlights include; free refreshments, coffee-shop style break area with flat-screen TV and real motorcycles that decorate the office.

About the Customer Representative role:

In this role you will provide exceptional service to new and existing Bennetts customers by resolving queries, providing quotes and being an ambassador for our brand, through engaging and memorable experiences.

You will provide the service and experiences that our business and brand reputation is built on. You will share our customer's passion for biking, as they power our business and will work tirelessly to achieve the best possible outcome.

As our Customer Representative, you will ensure that every one of our customers receives the highest possible level of service, every time. By demonstrating ownership, passion and knowledge.

Our ideal Customer Representative:

- A professional, friendly and confident individual - representing the voice of Bennetts and demonstrating the values of the business at all times

- Someone who will take a proactive approach to deliver first contact resolution and ensure that customers are well informed of all products and services

- A strong team player, who works well with others to ensure that customers receive the best possible experience

- Results driven - clear understanding of business visions and goals

So if you would like to join our team as our new Customer Representative then please click 'apply' today, we'd love to hear from you!

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