Sales Account Manager
We are currently seeking a results driven candidate to work on a full time permanent basis for a growing company based in Southam. Reporting to the Sales Office Manager you will be responsible for working within a busy sales office as part of a proactive sales team. The role will be to efficiently and effectively deal with customer queries whilst providing ad hoc administration support to the Account Managers.
Purpose of the role:
Accountable for maximising the level of customer enquires dealt with on a day to day basis. Part of your role will involve improving customer service, improving customer relationships and problem solving. You will provide administration support to the wider sales team ensuring all requests and dealt with in a timely manner.
Main duties for the Account Manager:
Handling customer enquiries in an effective an efficient manner.
Resolving any customer complaints or concerns.
Processing customer's orders and making sure the correct information is processed.
Building a business relationship with customers.
Giving product information including stock availability, prices and delivery.
Placing enquiries and orders with suppliers.
Making sure the correct delivery information is processed.
Making sure all information is accurately communicated to the customer.
Communicating customer information to the relevant Wholesale Account Manager.
Ideally previous experience in a sales based position either office or retail based
Confident and personable telephone manner as this role is phone based
Able to travel to Southam on a daily basis
If you are interested in this role please click APPLY!
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