Client Account Manager
Wow Unico Recruitment are working with a fantastic International organisation who offer not only a modern working environment within a friendly team but fantastic benefits too!
We are delighted to be supporting a client for a brand new role within the company as a Client Account Manager with responsibility to support their existing client base with their product shipments.
- Answer incoming calls from existing clients
- Conducting outbound calls to small independent pharmacies
- Keep customer informed of Promotions, New & Discontinued Products, and Formula and Price changes.
- Upsell where possible, although no hard selling.
- Keep track of tester and sample allocations and update Sample Spreadsheet
- Process phone orders from customers directly into online 'portal' and submit for delivery
- Update Customer Record Cards after each call and update the Master Stockist List accordingly
- Previous telephony/call handler experience
- Professional and polite telelphone manner
- Sound experience working towards quality targets
- GCSE's passes A-C or equivalent, including Maths and English
- Previous experience within a complaints handling role
- Intermediate Excel skills would be an advantage
- GBP21,000pa + % bonus + great benefit package
If this is what you're looking for, please apply today!
Due to a very high number of applications we are unable to come back to every candidate with feedback. If you do not hear from us within 48 hours please assume that you have been unsuccessful on this occasion. Your CV will be registered with us and we will keep you updated with any other positions that may be of interest. However please keep checking our website as new roles will be updated daily, Unico Recruitment wishes you the best of luck in your job search.
Unico Recruitment Ltd operate as an independent recruitment agency with over 20 years of experience supporting clients and candidates nationally across the UK