Graduates required - Immediate start!
Are you a recent Graduate or looking to gain experience within an office? If you've answered yes then this could be the job for you!
An excellent and varied full time opportunity has arisen with one of our growing, nation-wide clients located on the outskirts of Coventry for a number of Customer Service Executives to join their expanding team.
These roles will start in October and can guarantee the successful candidates work until Christmas Eve. These positions really are fantastic opportunities to kick start your career or to earn some money now that your University days are over!
We are currently looking for confident candidates that excel in delivering a high level of customer service. We have a variety of shift patterns on offer - please get in touch with us today to find out more! Please note these roles are full time and all successful candidates must be able to commit to full time working hours.
Duties to include:
- To answer inbound customer and client queries via inbound telephone calls
- Deal with customers emails and respond to queries.
- Track orders and confirm delivery timescales
- Provide proof of delivery to customers
- Track drivers to check on deliver whereabouts
- Ensure all customer calls and emails are actioned within agreed timescales
- Respond to customer feedback or queries in a positive and professional manner
- To communicate effectively and professionally with all clients and customers to ensure that all manners are resolved in a satisfactory way
Prior experience is not essential here as we are looking for strong communicators and true team players!
- Graduate calibre
- Strong IT skills including Excel and Word
- A passion for delivering an excellent level of customer service
- Excellent telephone manner
- Excellent communication skills - both written and verbal
- Experience within customer service - contact centre, retail or hospitality
- A true team player
- A hard working and professional attitude towards work
If you are interested in this role then get in touch ASAP! Send us your CV today and we will consider your application.