HGV Parts Advisor

24500.00 - 27000.00 GBP Annual + GBP24500 - GBP27000/annum + GBP24,500 (OTE GBP27,000)
12 Oct 2017
09 Nov 2017
Contract Type
Our client is a busy HGV Main Dealer Group, looking to hire an experienced HGV Parts Advisor to join their team in Worcester.

They require an experienced HGV Parts Advisor to help the busy department, this is a crucial role in the organisation one that needs the right level of skill and commitment to get the job done. It is a fantastic opportunity for anyone looking to get into a great career with a leading group.

Key Responsibilities:

* Reporting to the Parts Supervisor, providing an excellent first point of contact to customers either face to face or by telephone.
* To develop the sale of parts and accessories to new and existing customers.
* To build customer and supplier relationships and enhance their perception of our business.
* Liaison with customers, keeping them informed of parts supply and delay.
* Gaining authorisation and order numbers where necessary.
* Liaison with the Charge Hands, ensuring good communication and clear understanding of each other's needs.
* Outbound calls to customers promoting new products and services.
* Maintaining excellent relationships with internal and external customers.

This is a customer facing role as well as over the phone due to this it is essential that you have a smart appearance and excellent communication skills.

There are certain systems used to assist in this role like ADP/Kerridge, manufacturers EPC.
If used before, this would be a benefit however training will be provided.

Working hours: Monday to Friday 8am - 6pm (42 hour week), and every other Saturday = average 45 hour week

Salary: Because of HGV experience the basic pay is GBP24,500 (OTE GBP27,000).

If you interested, please apply as soon as possible