Digital Sales Executive
Digital Sales Executive,
There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.
About the roleThis role involves handling a range of sales enquiries, while ensuring that brand integrity is maintained at all times. It is important that the customer's expectations are met every time and that the requirements of the business are achieved through prospect capture, repeat business and, ultimately, increased retailer visits. You will be required to present a warm, friendly and inspiring introduction to the business for new customers and a reassuring welcome back to existing ones, while promoting the benefits of vehicle ownership. You will also become a product expert in the field of motor vehicles and act as a bridge between the customer and their first visit to one of our dealerships. You will need to provide comprehensive answers to sometimes complex technical questions to give our customers the confidence they need to take the next step on their buying journey and underline the exceptional service that they will continue to receive from us. The normal working hours for this role will be 40 hours over a 5 day week from 8am - 6pm. This will be on a rota basis and will include weekend work.
Reliable and highly motivated
Possess excellent interpersonal, written and verbal communication skills
Meticulous with attention to detail
Able to show effective organisation and planning skills
Display the highest standards of customer service
Target driven and comfortable to work in a busy environment
Have strong objection handling skills
Highly computer literate with experience in all MS based packages
Skilled communicators, with excellent verbal and written communication skills
Able to demonstrate experience of working in the motor trade and/or telephone sales. This is not essential but desirable
In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.
As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017.