2nd/3rd Line Support Analyst

Hays Specialist Recruitment Limited
Dickens Heath
£29,000 per annum
11 Oct 2017
25 Oct 2017
Contract Type
Full Time

2nd/3rd Line Support Analyst 24/7, Solihull

Your new company

You will be joining a successful IT company, who are expanding their Infrastructure team.

Your new role

  • Provide 2nd-3rd Line support, accurately recording, updating and documenting requests - logging and resolving calls.
  • Maintain the infrastructure with regard to configuration of hardware and software assets, completing availability reports and identifying potential incidents which will impact on the service.
  • Resolve incidents and support different types of software (e.g. Microsoft office suite applications, active directory, virtualisation, enterprise storage etc.

What you'll need to succeed

  • Comfortable supporting within a Microsoft Operating system environment.
  • Working knowledge of Virtualisation, Enterprise Storage, Microsoft Exchange
  • Experience within a data centre, NOC experience

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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