Officer Supervisor

Burton Commercial
£10 per hour
11 Oct 2017
25 Oct 2017
Contract Type
Full Time
Our prestigious client based in Burton-On-Trent, Staffordshire are seeking a Officer Supervisor to work 37 hours p/w, Monday – Friday. This opportunity will work on an ongoing temporary basis and is looking to pay a rewarding salary of £19,370 pa.

Key Accountabilities:

• To manage a team in the development and implementation of administrative procedures, supervision and development of staff, organising workloads and managing performance and dealing with HR issues in line with policies & procedures

• Be responsible for ensuring quality standards are met in relation to documentation and recording on ICT systems, maintaining records in accordance with corporate and departmental policies

• To work closely with seniors and members of the team ensuring effective communication and consistency within the team

• Allocate work and supply support and guidance to staff to ensure the achievement of work targets

• To use and maintain varied Departmental ICT facilities including computer based information systems for input and retrieval of data, word processing, filing and use of office e-mail and Intra/Internet facility

• Responsibility for the maintenance of confidential and non-confidential filing systems, and operate efficient and effective information retrieval systems, ensuring compliance with any policies on recording, filing, retention and destruction

• To be responsible for data management of the database including ensuring that the database is used in methods consistent with the departmental quality standards, including the production of reports and refer matters to seniors for action where necessary

• To undertake a range of administrative duties, which will vary from time to time to meet service needs

The ideal candidate will have the following:

Qualifications/Professional membership

• Possess a relevant administrative qualification (e.g. NVQ3 or HNC, CBA) or equivalent

• Good standards of literacy and numeracy (demonstrated by GCSE passes in Maths and English or equivalent)

Knowledge and Experience

• Ability to deliver Quality Assurance Standards

• Experience of supervising and/or mentoring staff

• Practical application of windows based systems

• Experience of databases

• Experience of providing excellent customer service to consumers and businesses


• Be prepared to work outside of the normal flexi-time scheme in order to meet operational demands

• Use of Windows based IT packages, including Word, Excel, Access and Outlook

• Excellent written communication skills

• Excellent verbal communication skills

• Time management and organisational skills

• Ability to work under pressure and on own initiative

Due to the nature of work, the successful candidate must be able to drive and have access to their own vehicle.

If you believe you have the necessary skills and experience for the Officer Supervisor Role, then please send a copy of your up-to-date cv to accompanied by a Covering Letter as to why you believe you have the capabilities to succeed in this role. Alternatively, you can apply online or call the office on to discuss this opportunity further.

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