Customer Service Administrator

Trinity Personnel
£17,000 per annum
11 Oct 2017
25 Oct 2017
Contract Type
Full Time

An exciting opportunity has arisen to join our clients Customer Service Administration team based in Halesowen. The company are a well-established business specialising in the manufacture and worldwide distribution of their products.

The role will include some of the following duties:
" Liaising with customers both UK and Internationally
" Creating production orders and progressing, customer despatches including export documentation
" Sales Order Processing
" Quotations
" Handling of customer enquiries and new sales opportunities by telephone and email
" General office duties including filing, data entry and maintaining customer records

Skill set required:
" Effective and accurate administrator with excellent attention to detail
" Good time management with the ability to prioritise
" Reliable with good attendance record and time keeping
" Professional and confident telephone manner
" Must be fluent in written and spoken English. Clear verbal and written communication skills, able to liaise and build rapport both internally and externally.
" A team player able to work with others to achieve results and exceed customer expectations.
" Strong time management, planning and organization skills. Acceptance of responsibility, self-motivated and goal oriented.
" Experience within a customer service/sales order processing position would be preferred.
" Excellent I.T skills to include Microsoft Office: Excel, Outlook, Word and PowerPoint.

For the right candidate this role will be a temporary to permanent working Monday - Friday 8.30am - 5pm. The salary will range between £17k - £19k depending on experience.

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