Credit Controller

Crunchposter Limited
£17,000 per annum
11 Oct 2017
27 Oct 2017
Contract Type
Full Time

Credit Controller
£17,000 - £20,000 (Depending on Experience)

The Role
As the Credit Controller your role will include the following responsibilities:

The purpose of the role will be to drive quality and performance in the company and to build and maintain a relationship with clients in informing them of Offers, Client Received Funds and securing payment of client’s fees.

  • Cash Collection on outstanding client fees
  • Build rapport and lasting relationships with customers in order to enhance the reputation of the Waterloo/Uclaim brand and progress claims to commission received
  • Ensure and verify that customers are provided with clear information and kept appropriately informed
  • Ensure accurate case notes and tasks are set to ensure Admin issue correct paperwork and customers are informed correctly of outstanding fees
  • To adhere to compliance in the business by ensuring that DPA is covered and that all case notes are compliant
  • Achieve key departmental targets, and maximise the performance of earned income as an individual and team and to minimise bad debt
  • Provide support to other team members when needed and proactively contribute to achieving team targets
  • Take ownership for own personal development attending training and coaching sessions as directed and proactively seeking feedback
  • Ensure accurate time keeping to maintain efficiency within the department
  • Carry out any other reasonable tasks/duties to support the business as directed by line management

The Candidate
To be considered for the Credit Controller position you will have the following experience skills and attributes:

  • 1 years of relevant experience within a credit control function
  • Excellent communication and customer service skills
  • Ability to prioritise and organise your own workload
  • Highly driven and motivated with a can-do attitude
  • Excellent attention to detail and timelines
  • Good Microsoft, Excel and Access skills

Credit Controller Benefits:

  • Competitive basic salary
  • 20 days holiday P/A (pro rata part time)
  • Central location
  • A comprehensive training programme
  • Fun and friendly environment
  • Hourly, daily and weekly incentives

If you feel you are suitable for the Credit Controller role, please apply now!