General Manager We are currently representing a fast-growing business within Waste Management, looking to bring in a General Manager to oversee sales and operations throughout the West Midlands. This is a fantastic opportunity for someone with sales/operations management experience seeking a new challenge, where they will be heavily rewarded for their involvement in moving the company forwards. The Duties of the General Manager: - To line manage staff members within Business Development and Operations/Logistics to ensure KPIs are being met across the board - To account manage current clients ensuring full satisfaction, as well as upselling wherever possible - To attend various client meetings across the West Midlands - To identify new business opportunities within waste management and follow up accordingly, in order to grow the client base in line with success to date - To assist with recruitment across logistics (e.g. lorry drivers, admin support etc) and BD/sales - To ensure the business is always working as efficiently as possible, making recommendations for improvement wherever possible. - Responsible for budget control for all of the Waste Management side of the business - Ensure and monitor adherence to agreed service level standards - Identify opportunities to reduce costs and maximize revenues and profitability from Client - Hold regular account reviews with client - Provide value added contributions for Client that increase Client's loyalty to the company - Establish and maintain high levels of customer satisfaction - Monitor performance with agreed KPIs. - Develop the most cost effective collection methods and identify the cheapest disposal options for material collected.You will have experience in a similar Sales and Operations Management/ General Manager position - You will have experience working within Waste Management and a strong knowledge of the industry - You will be based within a commutable distance to the West Midlands (Birmingham as a central point). - You will be financially savvy and experienced in being responsible for large budgets - You will have excellent communication skills and experienced in line managing others within logistics/operations/sales - You will holde a full, clean UK driving licence In return for your hard work, you will be an integral part of a very successful and fast growing business within Waste Management. You will receive a competitive basic salary (£40-45k depending on experience), a car allowance (£6,000 per annum or a company car), and a competitive bonus structure (an additional OTE of up to £30k). If you have the experience outlined above, please apply now. For further information, please contact Samantha Greaves of Quattro Recruitment, Norwich. Please note this position is based in Birmingham, West Midlands.