Service Delivery Director

Recruiter
RICS Recruit
Location
West Midlands
Posted
11 Oct 2017
Closes
18 Oct 2017
Sector
General
Contract Type
Full Time
A Service Delivery Director job for the top specialist health provider in the UK. Midlands based 70k - £100k Your new company Working for the top independent Occupational Health provider in the UK, your role as Service Delivery Director will ensure excellent customer relations and smooth operational delivery of services across a successful client portfolio. The organisation have a fantastic reputation in the market and have grown both organically and through acquisition to a £50m business, and from 350 to 800 employees nationwide. Your new role As Service Delivery Director with full P&L responsibility, you will ensure all contracts perform to agreed KPIs/SLAs and customer expectations. You will also manage and lead a team of Service Directors and Managers who are responsible for the output of healthcare staff, whilst providing input on forecast and budgeting in line with corporate life cycles. Reporting directly to the COO, you will work closely with the Finance Director to deliver financial performance against budgeted and forecast margin targets. You will also strategically deliver new business opportunities for the organisation to add to the continued successful growth of the business. What you'll need to succeed You will have previously held a similar role at Director level, where you have exceeded expectations within service delivery. Ideally you will come from a Healthcare or Facilities background within a large organisation. What you'll get in return You will have the opportunity to work for the top specialist occupational health provider, where you will affect strategic change throughout a growing and successful organisation at a critical time in the business' transition. You will also receive an excellent basic salary of £70,000 - £100,000 per annum, coupled with an excellent benefits package. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk