50 x Customer Service Advisors - Coventry area

Recruiter
HOLLYFIELD PERSONNEL
Location
Kenilworth
Salary
£17,000 per annum
Posted
11 Oct 2017
Closes
20 Nov 2017
Contract Type
Full Time

We are recruiting for 50 Inbound Customer Service Coordinators on a full time and part time, temporary - permanent basis.

This is an amazing opportunity to work for a UK leading fast paced and growing company that we have been recruiting for over 7 years for.

This role includes full training and great career development.


Main duties Include:

  • Taking inbound calls from customers regarding queries and complaints
  • Making outbound calls to customers to ensure customer satisfaction
  • Liaising with internal departments
  • Responding to customer cancellations
  • Providing a constant good level of customer service within a timely manner

Skills:

  • Excellent communication skills both written and verbal
  • Ability to work in a fast paced environment
  • To be able to work well within a team and individually
  • Experience of working within customer service
  • Must have your own transport due to the location of the client

Salary:

£ 8:20 per hour for first 8 weeks then £17,000 per annum when permanent!

After 1 year your salary will increase to £18,000

After 2 years your salary will increase to £19,000

Hours:

Monday - Friday 37.5 Hours per week

Half an hour lunch everyday

Working hours are discussed dependant on your circumstances but you must be flexible to work between the hours of 8.00am - 8.00pm

Must be able to work 1 in 3 Saturdays.

If you work a Saturday you will only work 4 days in the week.

Benefits:

  • Free car parking on site
  • Ongoing training and career development
  • Free breakfasts!
  • Childcare vouchers
  • Discounted high street vouchers
  • All bank holidays you have off
  • Enhancing your customer service skills and knowledge

**Please note: Due to the high volume of applications we receive, if you haven't had a response within 1 week of making your application then please assume that, on this occasion, you've been unsuccessful**