Bilingual Customer Service Executive

Recruiter
Star Employment Services
Location
Stafford
Salary
18000.00 GBP Annual
Posted
12 Oct 2017
Closes
09 Nov 2017
Job Type
Executive
Contract Type
Permanent

Bilingual Customer Service Executive

The opportunity of Sales Executive will be your first step towards building a successful career in international sales. We will help you structure your career plan, set you achievable personal goals and provide a platform for you to fulfil your individual potential.
As a sales Executive you will be responsible for the continued growth of one of our expanding regions in Sweden, Norway, Denmark or Finland. You will be given an area to develop, accounts to manage and nurture along with a substantial amount of warm leads, giving you the opportunity to inform and consult prospective new clients about the benefits of working with the company.

Salary:

GBP18000-24000 per annum + Bonus

Job Description

  • Using your skills and the tools around you to develop lasting relationships with new and existing customers.
  • Engaging with and developing your given target area.
  • Collaborate with your Team Leader to develop sales strategies to improve market share in all active sales areas
  • Protect the brand and reputation of both company and its clients by the delivery of first class service levels
  • Accountable for the growth and evolution of a geographical area against set performance standards and target.
  • Accountable for the retention of customers within a specific geographic area to ensure targets are achieved.
  • To actively work in a structured way to ensure all KPI's and personal development targets are achieved.
  • To input all data and maintain accurate records in accordance with the company CRM system.
  • To actively promote & support cross-functional relationships with all external functions eg. After Sales, Logistics and Finance.
  • Achieve company expectations on margin, market penetration and customer happiness.

Person Specification

  • Have you got related experience in sales or customer relations in a fast paced progressive business is preferred, although a can-do attitude and willingness to make cold sales calls is essential.
  • Proven problem-solving and analytical skills to interpret performance and customer feedback.
  • Experience in developing relationships.
  • Excellent oral and written communication skills, plus a good working knowledge of internal CRM systems in any capacity.