Technical Needs Assessor

08 Feb 2018
22 Feb 2018
Job Type
Contract Type
Technical Needs Assessor

Location: Birmingham
Employment type:

About the role

To undertake technical needs assessments and produce formal written reports for people with disabilities and/or SpLDs in accordance with appropriate regulations and the quality assurance framework. The needs assessor will consider barriers the disabled person may encounter in further education as a result of their disability and recommend support to overcome these obstacles.

This role is home based with extensive daily travel between assessment centres in the Birmingham area. Assessors typically alternate their daily activity between conducting assessments and writing reports.

About Contact Associates

From our head office in Taunton, our specialist team administer Disabled Students Allowance (DSA) Needs Assessments for students entering Higher Education through a network of DSA-QAG accredited assessment centres across England and Northern Ireland.

Through our Sound Support service, we also provide fully qualified study skills tutors, mentors and support workers to assist students throughout England.

What you will do:

Duties and Responsibilities

  • To undertake a prescribed number of technical needs assessments of people with disabilities or SpLDs in accordance with the Department for Business, Innovation and Skills regulations, equality legislation, the requirements of student funding bodies and the appropriate Quality Assurance Framework.
  • To work with the individual to identify appropriate study and support strategies to enable the individual to participate in their study activities including, where appropriate, non-medical helper assistance.
  • To demonstrate, evaluate the suitability of, and offer advice on appropriate hardware, software, assistive technology and other aids for each individual.
  • To produce formal written needs assessment reports in the prescribed format and timescale laid down by Contact Associates for relevant parties including disabled people, funding agencies, suppliers and institutions, making recommendations for study aids and strategies.
  • To liaise with internal and external agencies in order to complete reports and to ensure relevant support is recommended.
  • To undertake continuous professional development in order to keep up to date with developments in disability support, equality legislation, enabling technology and strategies.
  • To contribute to the development and review of systems that inform the company's quality assurance, policy, procedures and practice, ensuring compliance with relevant quality standards and legislative requirements.
  • To contribute to the development of training and support materials for Contact Associates.
  • To take part in developing and delivering training, as appropriate, on matters realated to disability and the needs assessment process including supporting trainee assessors when required.
  • To assist in promoting the work of Contact Associates, including developing and maintaining links with feeder institutions bu attending information events, open days and evenings, local networking events and meeting with HEI disability services.
  • Adhere to the company's Health & Safety Policy and guidelines.
  • Promote equality and diversity for staff and students.
  • This role will involve extensive travel between assessment centres and locations.

Your experience will include:

  • Experienced technical needs assessor (essential)
  • Educated to degree level or equivalent relevant experience (essential)
  • Knowledge of funding methodologies for DSA support (desirable)
  • Knowledge and experience of disability and SpLDs

Aptitude and Abilities

  • Ability to plan, prioritise and organise own workload (essential)
  • Excellent inter-personal, verbal and written communication skills (essential)
  • Knowledge of IT, both generic and specialist (essential)
  • To be proactive in undertaking continuing professional development (essential)
  • Pragmatic approach to problem solving (essential)

Personal Attributes

  • Ability to work under pressure to constant deadlines
  • Flexibility, punctuality and reliability
  • Confident problem solver
  • An understanding of the need and importance of confidentiality, privacy, etc.
  • Enhanced Disclosure and Barring Service (formerly CRB) clearance
  • Ability to empathise and excellent listening skills
  • Customer facing and strong communication skills

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What you need to do

Help us find out more about you by completing our short application process - click apply now.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.