National Careers Service Adviser

22000.00 GBP Annual
14 Feb 2018
28 Feb 2018
Job Type
Contract Type

National Careers Service Adviser

Burton-on-Trent, Staffordshire
Up to GBP22,000 a year

We are seeking an experienced Adviser to provide careers advice and guidance to National Careers Service customers using various modes of delivery and support customers through to job or learning outcomes.

The role will involve providing careers advice to adults via a range of methods including face to face, telephone, email and other digital means to help them to achieve work or learning goals whilst working from a variety of locations.

Personal Specification

• Hold, as a minimum, Level 4 Diploma in Careers Information and Advice or NVQ 4 in Advice & Guidance or equivalent
• Experience in delivery of careers advice to adults, individually or in groups, employed and unemployed (or similar environment for trainee roles)
• Excellent communication and presentation skills
• High level of competency, effective operation and use of ICT including its wider application e.g. use of social media
• Skilled and competent in delivering careers advice in a range of settings and through a range of delivery modes
• Able to work as part of a Prospects National Careers Service delivery team
• Well organised, capable of working under pressure, meeting deadlines and targets, manage caseloads and their own time
• Ability and flexibility to work in different outreach locations, able to promote the service and maintain relationships with partners
• Able to work flexible hours at evenings and weekends when required
• Able to work in a target driven environment, and ability to meet or exceed contract targets
• Commitment to delivering quality services
• An understanding of and commitment to promoting equality and diversity.
• Education to graduate level or equivalent
• Willing to undertake professional training to maintain standards