Customer Service Advisor

Recruiter
Redditch Industrial
Location
Bromsgrove
Salary
£17500 per annum
Posted
15 Feb 2018
Closes
15 Mar 2018
Contract Type
Full Time
Customer Service Advisor
Fulltime Permanent
£17,500
Bromsgrove

Our client is a successful and well-established company based in Bromsgrove. Due to their continued success, we are looking for an exciting, confident, positive and pro-active Customer Service Assistant to join the experienced and dedicated team


Duties will include:

• Handling all customer enquiries including customer orders, amendments, cancellation requests, scheduling deliveries and all other product related enquiries.
• Create outstanding customer confidence in the service and products, striving to delight each customer and continually looking to exceed expectations.
• Provide support, training and coaching to other team members as reasonably expected and required.
• Participate as a helpdesk expert on related projects and initiatives, aimed at improving both our processes and customer experience.

Ideal Candidate:
• Must be able to drive and have own transport, due to location
• Experience working within a customer service environment.

• Experience in handling and resolving customer complaints at first point of contact.

• Experience establishing and collating information from a variety of sources to provide individually tailored customer solutions.

• Basic knowledge of Microsoft Excel and Word.



If you are interested in this position please apply by sending your CV to For any further information, please do not hesitate to call Laura on 01527 591091
This job was originally posted as www.totaljobs.com/job/80037854

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