Customer Service Order Coordinator

Prince Personnel Limited
17 Feb 2018
13 Mar 2018
Contract Type
Full Time
Customer Service Order Coordinator
Shrewsbury, Shropshire
6 Month Fixed Term Contract
Monday – Friday 8.45am – 5pm
Circa £18000 + plus a bonus for completing the fixed term contract

Our client is a long standing Shrewsbury based company with a great reputation in the area. They are looking for a Customer Service Order Process to join their team on a 6 Month Fixed Term Contract to support the department whilst they implement a new system. Dealing with a flow of orders mainly via the telephone, you will also support your customers with any queries around pricing, availability, or any specification details.

• Responsibilities will include but are not limited to;
• Respond to Customer’s general enquiries and take the necessary action.
• Process Secondary Orders not fulfilled from original sales order.
• Respond to company Sales Management / Representatives or Customer information related requests and take necessary action.
• Process new Sales Orders ensuring all details are checked and correct.
• Process collection acknowledgments.
• Process credit notes that may be due from original orders taken.
• Ensure that all new business enquiries are passed to the appropriate responsible person.
• Undertake any further Sales Office/Commercial duties as requested.
• Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training and development activities.

To be considered for this opportunity you must have a proven track record in a similar customer services role. Good communication skills both written and verbal are essential. You will be able to create effective and positive working relationships with customers and colleagues. The successful candidate will be motivated, reliable and can commit for the duration of the fixed term contract.

We will carefully consider your details and advise you if we're able to progress with your application within 72 hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: DE21852