Pricing and Assurance Manager (Telco)

First Utility
19 Feb 2018
28 Feb 2018
Job Type
Contract Type

Salary: Competitive with Bonus and benefits
Location: Coventry, Westwood Business Park

Are you an experienced professional within the telecoms industry? Do you have the creative and commercial mindset to deliver exciting propositions? Are you looking for a challenge as part of a start-up business unit that gives variety in your role and an opportunity to make a difference?

Having seen substantial growth and success in the past 18 months as one of the UK's fastest growing broadband providers, we are now building on our proposition and growth, looking for an experienced Pricing Manager to play a central role in developing and delivering the commercial roadmap for our Telecoms business for the future.

You will have previous experience in a Telecoms pricing role and you will be looking for an environment and culture that is entrepreneurial, fast paced and ever changing.

This is a great opportunity to take on a newly created pivotal position where you will see the real time success of your work

What you'll need:

  • Telecoms experience preferably in a residential fixed line operator

  • Experience in managing complex telecoms pricing models and ensuring that billing deliverables are in line with Ofcom Metering and Billing regulations

  • Highly numerate with strong analytical skills

  • Advanced excel skills

  • Experience in managing end to end assurance activity

The Nice to have's:

  • Understanding of the energy and mobile markets

  • Understanding of retention modelling

  • Understanding of Telco billing platforms

Here at First Utility we want to make a difference. We are changing the face of the energy industry by campaigning for more transparency, better communication and a speedier switching process. Through pioneering technology and sharing our knowledge, we put our customers firmly in control of their energy, so they can spend less on what they need and more on what they want.

We are proud to deliver award winning service and as we continue to challenge the industry, our talented people are integral to our journey; our people make that difference. As we continue to grow our Team and expand our service offering, we now have office locations in Warwick, Coventry, London, Krakow and Hamburg.

We're now looking to diversify our portfolio to offer customers a one stop shops for all their essential

services. The first step on our journey to becoming a multi-product retailer has been to develop a fixed line and broadband service. This was launched in October 2016 and we are taking a similar approach to energy to give customers a great value, high quality broadband service underpinned by our award winning contact centre and really challenge the status quo.

We have grown our Telecoms business rapidly over the last 18 months and are now looking for a Pricing and Assurance Manager to join our Telecoms Team.

What will you get in return?

First Perks is our benefits portal where you can access BUPA Private Healthcare, childcare vouchers, pension scheme, cycle to work scheme, our staff tariffs and exclusive savings and discounts from nearly 900 retailers - including holiday deals to help you make the best of your 25 days holiday plus Bank Holidays, (and the opportunity to buy 3 extra holiday days a year). First Perks features discounts for many of the biggest brands - from to Amazon, from John Lewis to Tesco; there is something for everyone.

Quarterly away days and 'fruity Fridays' are traditions that we have held onto as we have grown as they are very popular throughout the business.

Apply now

So if you have aspirations to leave your mark and commercially drive a telecoms business this will be the role for you. It will allow you to make a difference in a fast paced environment and a platform to fulfill your potential.