Commercial Cleaning Manager

Recruiter
Page Personnel Property & Construction
Location
Wolverhampton
Salary
£25000 - £30000 per annum
Posted
11 Apr 2018
Closes
12 May 2018
Contract Type
Full Time

Commercial Cleaning Manager - Permanent position with a very well established SME with real career progression opportunities available

Client Details

My client is a well established and busy Commercial Contract Cleaning company who have an urgent requirement for a Commercial Cleaning Manager with a background in cleaning and commercial sites.

Description

The Role

You will be responsible for the management and smooth running of their commercial customer sites You will be responsible for ensuring the highest level of cleaning standards and customer and staff satisfaction is maintained through excellent customer service.

Key Responsibilities Include:

- Performing regular customer service reviews

- Complaint escalation and resolution

- Working with Cleaning supervisors & Cleaning on new and existing customer sites

- Dealing with performance management and disciplinary matters

- Maintain regular customer contact

- Ensure highest standards of cleanliness are maintained at all customer sites

- Ensure continuous customer satisfaction

- Plan, facilitate and monitor ongoing training

Profile

The ideal candidate will:

  • Be pro-active, logical and forward thinking
  • Be flexible on working times
  • Have a good knowledge of the cleaning industry
  • Have a strong desire to succeed and promote a high level of customer service
  • Have self-motivation
  • Have excellent communication skills
  • Take full responsibility for tasks
  • Manage teams a supportive manner
  • Have a valid UK driver's license
  • Based Wolverhampton or Telford

A strong background in the cleaning sector is essential.

Job Offer

Salary £25,000 - £30,000

Vehicle

Pension

This role has excellent career progression available also

To apply for this position please submit your current CV. For an informal discussion regarding this position please call Lucy on 0121 230 9365


This job was originally posted as www.totaljobs.com/job/80895473

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