Enforcement Officer ??? Field Based

20000.00 - 25500.00 GBP Annual + GBP20000 - GBP25500/annum
12 Apr 2018
17 Apr 2018
Contract Type
Enforcement Officer - Field Based

We are the UK's leading provider of business process management and integrated professional support service solutions.

With 70,000 dedicated staff across the UK, Europe, South Africa and India we help make processes smarter, organisations more efficient and customer experiences better.

We have a contract to collect and administer the TV licence on behalf of the BBC and we are looking for officers to help ensure our customers are correctly licenced.

Position: Field Visiting Officers
Location: Walsall
Job Type: Part Time, Permanent
Hours: 16 hours per week, Flexible shift pattern
Salary: GBP20k plus commission OTE GBP25,500 (FTE)
Benefits: 23 days holiday which rises with length of service, pension, share save scheme, staff discounts i.e. childcare vouchers, dental plan, discounted insurance and share ownership plan.

About the role:

As a Visiting Officer for TV licensing your role will be to visit residential addresses to maintain an effective deterrent against evasion of the licence fee.

You will enforce legislation by taking a record of interview under caution where appropriate and maximise sales revenue for the BBC by ensuring the correct licence is in force.

We are looking for part time workers to work at least 16 hours per week during the evenings and weekends only. Hours can be worked between 4pm and 9pm weekdays, 9am till 9pm on a Saturday and 10am till 6pm on a Sunday. Salary is GBP20k pro rata.

About you:

We are looking for a 'people' person with excellent customer service skills and the ability to deal with some conflict and difficult customers with a firm but fair approach. You must be able to complete paperwork legibly and have a desire to hit set targets.

You will need to use your own car and your mileage will be reimbursed at 45p per mile.

You may have experience of the following: Field Visiting Officer, Customer Service, Conflict Resolution, Enforcement Officer, Traffic Warden, Security Guard, Debt Collector, Prison Officer, Police Officer, Debt Collection, Visiting Officer, Prison Guard, etc.

This vacancy is being advertised by EasyWeb Recruitment, the UK's leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications