Telephony Customer Services Advisor / Call Centre Advisor

West Bromwich Commercial
9.00 GBP Annual
13 Apr 2018
26 Apr 2018
Contract Type
Telephony Customer Service Must have call centre experience
Up to GBP18, 000
Monday to Friday 8.30am - 5.00pm

We are working with a small and friendly Telford based business looking for a customer focused candidate to join an established leading distribution centre. You will be part of a friendly team and will be responsible for delivering a quality, cost effect and reliable service while exceeding customer needs and working to timescales.
Duties include:
Customer Care
Call Handling
Customer account management
Data Recording
Admin Duties
Personal Development

The right Candidate:
Must have 2 years + Customer service, Account handling, or Sales administration experience.
Have excellent time management and orgainisation
Participate in Internal training programs
NVQ in Customer Service would be an advantage
Excellent written and verb communication skills