Internal Customer Contact Manager

Latcom Plc
£32000 - £33000/annum + gd benefits
12 Apr 2018
21 Apr 2018
Contract Type
Full Time
Internal Customer Contact Manager needed to work with my clients Nuneaton office.

The role of Internal Customer Contact Manager is critical to my client's current structure as it is heavily focused on driving internal sales to achieve targets. You will be responsible for managing, supporting and developing a team of 5 Internal Sales Executives and 4 administration in a busy office environment. To manage and review team performance to ensure targets are achieved and exceeded where possible. To ensure effective management of the team in line with company policy and procedures.

Skills required:

Proven Customer Contact Manager
Ability to develop an effective team environment encouraging development and progression.
Able to show experience of strong telesales activity and setting the right example for the team.
Ability to multi-task and be able to react under pressure.
Customer focused with solid experience in Telesales
You should have a good understanding of the IT package - Microsoft Office

Work Experience:
The ideal candidate will be an experienced Contact Team Manager, with experience in recruiting, training and motivating an internal sales/admin team.

Please send in your CV if you have the above skills

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