Telemetry Systems Configurator
Are you an Escada specialist with Telemetry experience seeking to progress your career in a FTSE 100 company? Are you an expert in creating, maintaining and configuring systems? If so we'd love to hear from you.
We have an excellent opportunity to come and join our team in Coventry right in the heart of the city centre at our award winning headquarters within our Network Control department.
Severn Trent Water has a Telemetry estate of over 6000 sites spread across the heart of the UK; utilising our Escada system. As an Escada Engineer you will work centrally, taking the lead in the resolutions of queries/ incidents/ problems applying these to in-house systems & applications on a day to day basis.
You will be responsible for ensuring business processes and requirements are enabled and supported for telemetry solutions, both technically and functionally. This includes the investigating, analysing and the diagnosis of problems in order to deliver the required levels of service to support various IS and operational teams.
You will work and build relationships with both internal stakeholders and external Support Service Providers to ensure our response to incidents is swift and robust. You will also support and up-skill users, providing teams with process & system expertise to proactively support and appropriately influence stakeholder and end-user decision making.
Let's talk about what skills or experience you'll need to be able to do the job:
We are looking for someone with strong leadership skills and the ability to plan, organise and prioritise their own workload. You will have a good background in Escada/Telemetry with knowledge of either water distribution, treatment processes or waste water treatment processes.
You will have demonstrable experience of all aspects of Support Analysis including, the analysis and diagnosis of system / application incidents and will be confident in stakeholder engagement and have confidence and credibility to influence working relationships.
You will have Excellent IT skills - Microsoft Office with experience in Escada. Experience working with MIMIC would be ideal although not required, previous experience in the utility industry experience would be desirable.
Finally, we're seeking a highly self-motivated individual who enjoys and embraces challenge with an analytical and problem solving approach, someone who can work both independently and as part of a team with a focus on quality and results.
- GCSE Maths and English, Level C or Equivalent (Essential)
- Educated to A Level (or equivalent) (Essential)
Severn Trent benefits include:
- Salary up to £28,400
- Fantastic Pension scheme
- 28 days' holiday plus 8 bank holidays, with the option to buy or sell up to 5 additional days per year
Full range of Flexible benefits such as:
o SMART water - save money on your bills
o Private medical insurance o Dental Insurance
This is a full-time role based at our busy, high-tech head office in Coventry city centre. With an on-site Costa Coffee, Restaurant and a Train Station and Bus Stop just around the corner we have everything you could need.
Who are we?
We're a FTSE 100 water company, serving 8.1million people across the Midlands and into north and mid-Wales. Our customers, and the communities that we live and work in, are at the heart of everything we do and we're proud to be building a lasting water legacy. Our vision is to be the most trusted water company by 2020, delivering an outstanding customer experience, the best value service and environmental leadership. And we'll achieve that by putting our customers at the heart of everything we do, driving operational excellence and continuous innovation, investing responsibly for sustainable growth, changing the market for the better and creating an awesome place to work. We want our people to be part of an organisation that celebrates diversity and individual thinking as we believe a diverse and inclusive workforce is important for success. We seek to ensure that every employee and every application we receive, without exception, is treated equally and fairly.