Installations Administrator

Prince Personnel Limited
12 Apr 2018
21 Apr 2018
Contract Type
Full Time
Installations Administrator
Telford, Shropshire
Starting Salary of £18,000 and can raise up to £19,000 after probation
Monday – Friday 9am- 5:30pm

This is an exciting opportunity to join a growing commercial organisation based in Telford. The purpose of the position is to coordinate customers’ orders and to ensure the installations process is able to go ahead as planned. You will liaise with customers, suppliers and internal teams to efficiently process the order, to ensure all information is collated and processed on internal systems and customers are regularly updated on the progress of their order. This is a fast paced environment with varied responsibilities which include:

• Pro-actively process all orders with an aim to deliver ahead of the standard lead times
• Keep customers and internal departments fully informed of any timeline, delivery dates, changes, queries or delays to order status;
• Place all orders, modifies and ceases with suppliers expediently
• Ensure all KPI’s and SLA’s are met and exceeded where possible
• Liaise with suppliers when new services/procedures have been introduced
• Responsible for after sales service but also maximising sales by identifying opportunities for resellers to sell to their customers
• Maintain and update the customer database
• Progressing customer orders with supplier
• Liaise with suppliers and customers or resellers to obtain a prompt and satisfactory solution or customer queries
• Liaise with other internal departments to ensure order fulfilment with the minimum of delay;
• General administration functions for the department
• Keep up to date with knowledge of the company’s product and service portfolio
• Any other tasks that may occur from day to day within the department

To be considered for this excellent position you must be able to demonstrate exceptional telephone and written communication skills, and possess the ability to work strict deadlines and cope well whilst under pressure. This is an extremely busy department, so you must be able to work quickly, whilst maintaining excellent attention for detail.

We will carefully consider your details and advise you if we're able to progress with your application within 72 hours. If you do not hear from us within this time your details won’t be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.

About Us
Prince Personnel are an employment agency working on behalf of our client. Whether you’re seeking a new permanent position, temporary assignment or contract you’ll find us easy to deal with. Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales. Prince Personnel specialise in commercial, accounts and finance and technical recruitment. With the best jobs around we are an independent agency working hard for you.

Reference: DE22015

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