Order Processor

Alliance Personnel
12 Apr 2018
21 Apr 2018
Contract Type
Full Time
Order Processor

Are client is a specialist in motorcycle component manufacture and distribution. Currently they are seeking a dynamic and self-motivated individual to process daily orders from eBay and distribution facility located in the heart of Birmingham.

The individual in question needs to be able to work with very little supervision while processing orders, maybe packing and shipping goods, as well as being able to handle customers inquiries and high level computer skills.

Please note, this role is Monday to Friday.

Duties include:
• Dealing with incoming customer calls and dealing with their request effectually and accordingly
• Processing orders onto the eBay/amazon and adding tracking numbers
• Communicate well with clients offering exceptional customer service and up selling where able to
• Dealing with customers questions and complaints on eBay
• Support customers with any enquires and dealing with them accordingly
• Completing general administration duties such as filling, scanning and sending email correspondence.
Handling eBay and amazon disputes.
Uploading correct inventory and managing stocks on ebay and amazon platform
Uploading pictures of new products, give good description and title on new listings on eBay and amazon
Relist the listings for goods which are back in stock/warehouse on ebay and amzon

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