Income Assistant

Retinue Solutions
£17071.00 - £18968.00 pa + Benefits
12 Apr 2018
29 Apr 2018
Contract Type
Full Time
Orbit currently have a fantastic opportunity to join their Income services team as an Income assistant. Your role will be to provide a high quality income administration and collection service across the association. Administer processes relating to former tenancy credit balances, complete court and other related paperwork connected to the enforcement of debts.

About you
The income assistant role plays a key part in ensuring a strong customer service is delivered to Orbit customers and internal communication. You will provide effective admin support and debt collection service relating to former tenancy arrears, and other debt. To fulfil the duties to this role effectively you will possess excellent numeracy, literacy, IT and strong administration skills gained from a similar industry. Your ability to write effective business communications, including bespoke letters to customers and prioritise your own workload is also a crucial requirement of this role.

Please find attached the role profile for the full job description.

Why apply?
We believe that an organisation's best asset is its people, and as such we want everyone to feel that they can make a difference. We want to unlock the potential in all Orbit employees and maximise their satisfaction in the job. We have a corporate training programme, opportunities for professional development and our staff tell us we are a great organisation to work for. We offer an excellent benefits package, including private medical insurance, discounted dental insurance and gym membership, 27 days holiday entitlement and pension scheme.

About us
As one of the country's largest housing associations, Orbit owns and manages 40,000 homes and is committed to its purpose of Building Communities. Orbit is an ambitious, dynamic organisation with national reach and influence. We are passionate about making a real difference to our communities, ensuring our customers are proud of where they live. We are a long-term sustainable business and make profit for a purpose in order to re-invest in our services and to build much needed new homes.

How to apply
To apply for this role please submit your CV and a supporting statement that demonstrates how you meet the key criteria we need. If you wish to discuss the role further, please contact Sommer Currie *********************************** at Retinue Solutions, on **************

Closing date- 25th April
Shortlisting-27th April
Interviews- 7th May Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer. Retinue Solutions is acting as an Employment Business in relation to this vacancy.
This job was originally posted as