Infrastructure Engineer

Rockhall Partners Limited
35,000 - 38,000
12 Apr 2018
21 Apr 2018
Contract Type
Full Time

Infrastructure Engineer
Windows Server

One of my clients is looking for an Infrastructure Engineer to join the team on a permanent basis. They are large organisation with offices throughout the UK.

The IT Infrastructure Engineer is responsible for providing a professional support service for a large scale, hybrid IT Infrastructure. The post holder will be expected to play a key role in the delivery of technically complex and challenging projects and will have a broad understanding and capability across a diverse range of technologies.

The key criteria for candidates is:

  • 4+ years IT Infrastructure Engineering experience
  • Strong Windows Server, virtualisation and networking experience
  • Demonstrable experience leading small projects and successfully introducing new technologies

Advantageous requirements

  • Exposure to the logistics business sector
  • Any experience with enterprise class mobility solutions.
  • ITIL certification or a good understanding of ITIL principles.
  • PRINCE2 qualification

Main duties:

  • Responding to 2nd and 3rd line escalations in a timely manner and restoring service as quickly as possible.
  • Deep analysis into problems to isolate the root cause. Taking a methodical approach to problem solving and working with internal and external teams to develop and implement fixes.
  • Implementing system changes in line with change control procedures, ensuring risk is correctly identified, managed and mitigated.
  • Identifying areas of opportunity and improvement in terms of functionality, security, capacity, performance, resilience, process and service quality.
  • Creation and maintenance of documentation including handover to 1st line support teams.
  • Working collaboratively with internal and external teams to support all departmental project initiatives.
  • Day to day support and administration/maintenance of the Windows/Linux Server estate and key Infrastructure applications, Active Directory, LAN, WAN and associated hardware.
  • Provide a positive input into the design and implementation of new Infrastructure solutions, taking a lead role in the delivery of small projects where necessary.
  • Keeping abreast of new developments in IT Infrastructure and how these may bring benefits to the business.
  • Keeping abreast of emerging cyber threats and analysing any potential impact on clients environment, taking a pro-active approach and applying mitigation if necessary.
  • Effective communication at all times, written and verbal to all levels of IT in house and third parties.
  • To participate in an out of hours on call rota.

If you are looking for a new role then please do not hesitate to send your CV for consideration.

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