Contact Centre position

Interaction Recruitment
19000.00 GBP Annual
13 Apr 2018
26 Apr 2018
Job Type
Contract Type

Permanent Contact Centre positions

GBP17,000 basic + OTE of GBP6,000 per annum
37.5 hour working week
Shifts between Monday - Friday 08:00 - 20:00 + Every other weekend - Saturday 09:00 - 16:00, Sunday 10:00 - 16:00.

Do you enjoy building rapport with people? Do you have a proven track record of delivering exceptional customer experiences? Do you have previous experience of dealing with customers either over the phone or face to face? Are you looking for a role in a growing organisation that can really develop your career?

Interaction Recruitment are currently working in partnership with our client based in Coventry who due to their continued success are looking to enter a huge growth plan for 2018. Our client are currently recruiting for Full Time Advisors to join their teams on a permanent basis.


Based in a modern and well equipped contact centre in Coventry city centre as an Inbound Sales Executive you will be the first point of contact for customers, offering information on queries regarding our client's products, providing quotes to customers and processing sales made. You will also be required to build great rapport with each client and it is imperative that you deliver excellent levels of customer service throughout.

This is a fast paced Inbound sales role so you must be comfortable with meeting sales targets and working in a fast paced contact centre environment. Working in a regulated setting means Agents are responsible for delivering a compliant, professional and personable service.

Skills Required:

- Previous experience of working in a sales role
- Excellent communication skills
- Be competent using a PC/keyboard
- Be enthusiastic and flexible with the ability to work as part of a team

What our client can offer the Sales Executives:

-Contributory pension - if you contribute 1% employer matches this

-23 days paid holiday per annum, increasing with length of service

-Holiday purchase scheme after 1 years' service - up to 1 additional week's leave can be purchased

-Private health insurance policy and discounted gym membership

-Free European and discounted Worldwide annual travel insurance