Banking Complaint Handles £150

Recruiter
Huntswood
Location
Birmingham
Salary
£150/day
Posted
12 Apr 2018
Closes
17 Apr 2018
Contract Type
Full Time
Banking Complaint Handlers £150 per day

Birmingham

Role overview:

You will be dealing with a variety of customer complaints, where you will be responsible for the customer's end-to-end journey through the complaint handling process.

The ideal candidate will have:

* Complaint handling experience, gained within the following areas:

* Banking (e.g. retail banking, PBA/PPI complaints, investment complaints)
* General insurance (e.g. motor or home insurance)

* Ability to navigate through several in house databases
* Strong telephony experience
* Ability to manage a case load of files to a very high standard with a strong attention to detail
* Excellent communication skills both verbal and written
* The ability to work quickly and accurately in a target-driven environment

Benefits:

* This is an excellent opportunity to gain experience in a professional and challenging environment, working for a well-known financial services organisation
* The chance to build a relationship with Huntswood, which should open doors to further contracts

What are we like to work with: Dependable, driven and collaborative

It's not just about what we do, but the way we do it. And it's our values that make us special.

Interested? Apply now