Enforcement Officer - Field Based

Recruiter
Capita
Location
Stoke-on-Trent
Salary
£20k plus commission OTE £25,500 (FTE)
Posted
13 Apr 2018
Closes
28 Apr 2018
Contract Type
Full Time

Enforcement Officer - Field Based

We are the UK's leading provider of business process management and integrated professional support service solutions.

With 70,000 dedicated staff across the UK, Europe, South Africa and India we help make processes smarter, organisations more efficient and customer experiences better.

We have a contract to collect and administer the TV licence on behalf of the BBC and we are looking for officers to help ensure our customers are correctly licenced.

Position: Field Visiting Officers

Location: Stoke

Job Type: Part Time, Permanent

Hours: 16 hours per week, during the evenings and weekends only

Salary: £20k plus commission OTE £25,500 (FTE)

Benefits: 23 days holiday which rises with length of service, pension, share save scheme, staff discounts i.e. childcare vouchers, dental plan, discounted insurance and share ownership plan.

About the role

You will enforce legislation by taking a record of interview under caution where appropriate and maximise sales revenue for the BBC by ensuring the correct licence is in force.

There is a flexible shift pattern, so you can take ownership of the hours that you work and fit them round other commitments. We do ask that you work at least 20 hours per week between 4pm - 9pm weekdays or anytime at the weekend. This is so that you are visiting during the times that most people are at home.

About you

We are looking for a people' person with excellent customer service skills and the ability to deal with some conflict and difficult customers with a firm but fair approach. You must be able to complete paperwork legibly and have a desire to hit set targets.

You will need to use your own car and your mileage will be reimbursed at 45p per mile.

We are looking for part time workers to work at least 16 hours per week during the evenings and weekends only. Hours can be worked between 4pm and 9pm weekdays, 9am till 9pm on a Saturday and 10am till 6pm on a Sunday. Salary is £20k pro rata

This vacancy is being advertised by EasyWeb Recruitment, the UK's leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications.


This job was originally posted as www.jobsite.co.uk/job/960522648