Deputy Facilities Manager

BAM Construct UK Ltd
13 Apr 2018
21 Apr 2018
Contract Type
Full Time
At BAM FM customer service is at the heart of what we do.

The Deputy Facilities Manager will support the Facilities Manager to ensure that the services provided to the Authority are in accordance with the Service Agreement. Working closely with the Premises Managers, FM Co-Ordinator and Kitchen Managers this post holder is responsible for the management, co-ordination and implementation of all works on site predominately of a soft services nature.The Deputy Facilities Manager will play a key role in monitoring the Quality Management, Environmental and Health & Safety Systems and will liaise directly with all sub contractors attending each of the sites.

This position will also be required to deputise for the Facilities Manager in their absence. You may be required to work at other locations within the area to support other projects.

Location: Bromsgrove Schools.

About the role

• Client liaison - interface with the Authority will be achieved through formal and informal communications, including regular meetings.

• Play a leading role in the implementation of Quality Management, Environmental, Health and Safety systems and liaise directly with the Authority's Health and Safety representatives.

• Maintain and replace furniture, fixtures and equipment over the term of the contract (life cycle costing)

• Soft Services: Manage the following services- Cleaning. Waste management, Security, Grounds Maintenance, Landscaping, Caretaking, Leisure Facilities.

• Catering - Responsibility for overseeing catering, including line management of kitchen managers, processing orders, ensuring adequate staffing levels, processing timesheets.

• Responsibility for Health and Safety - compliance with legislative requirements in relation to health and safety and fire regulations.

• Contract auditing, ensuring that Best Practice and quality of service are being achieved.

• Reviewing and costing elements of change notices as required

• Ensure planned preventive maintenance and lifecycle programmes are up to date and meet the contract specification.

• Develop and maintain relationships with all the customer departments.

• Maintain accurate site contract administration files.

• Management and responsibility of BAM FM employees including appraisal, training, discipline.

• Be conversant with all statutory compliance processes and procedures.

• Ensure that all BAM FM policies, procedures and standards are in place and adhered too.

Who are we looking for?

• A proven track record of managing others

• Previous experience in soft FM provision

• Client relationships skills - experience of public sector culture

• An proven background in operational management, supported by the appropriate qualifications and/or corporate membership of a suitable professional institute.

• Strong interpersonal, customer relationship and organisational skills

• The ability to manage several projects ongoing, and be self motivated with a proactive approach

• Knowledge and experience of Quality Management Systems

• Knowledge of new technologies relating to the support services - such as telecommunications, security systems, office services, building management systems, IT software, energy management

• IT Literate and proficient in the use of Microsoft Office packages.

• Financial and Contract Management to support on P&Ls and Cost planning.

• Full UK Driving Licence

Qualifications: Desirable

• ILM Level 3 First line Management or equivalent.

• IOSH Managing Safety.

• CDM regulations in Facilities Management.

• Level 2 Food Safety.

• Catering Qualification (C&Gs or Diploma)

What do we offer?

In addition to a competitive salary and benefits package, we provide continuing learning and development opportunities within a creative and considerate work environment.

If you share BAMs value of doing what you say you will, to the best of your ability, every time, we want to hear from you.

We are committed to developing a workforce that reflects the diversity of our customer base and the communities in which we operate. By 2020 we will have a visibly inclusive culture attracting the best talent to our diverse business by having an environment which enables everyone to fulfill their full potential

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