Customer Service Advisor

13 Apr 2018
21 Apr 2018
Contract Type
Full Time
Customer Service

Reporting to the customer service leader, you will be responsible for activities as detailed below

Job role / duties

-Accurately input sales orders
-Ensure all orders are released for picking in line with agreed SLA.
-Process and resolve any customer debits raising relevant paperwork
-Process next day delivery requests
-Answer incoming telephone calls
-Liaise with customers
-Liaising with the external sales teams
-Cross selling products across promotional campaigns to existing customer base
-All other duties as required by the business

To be considered for this role you must have experience within a call centre/ customer service environment.

Located in Telford this position is commutable from Shrewsbury, Wolverhampton, Cannock, Willenhall and surrounds

To apply for this exciting position please call Gemma Taylor on (Apply online only) or apply on line. If you have not received feedback in 14 days please deem your application as unsuccessful

Ethero staffing provides both permanent and temporary recruitment services to local businesses. With the simple ethos of local people for local jobs we aim to ensure that we support the local employment market whenever possible with targeted local advertising strategies and maximised local networking operations. Ethero Staffing's standard service provision ranks amongst the most competitive in the UK market place:- - Highly competitive charge rates - if we can save you money
we will. - Industry leading service guarantees to underline our belief in our ability - Forward provisions for contingency planning for clients using high volumes of staff - Candidate assessments specifically designed for a client or even a single job - Repeat customer discounts and long term contract cost reductions