System Support Officer

Recruiter
121 Jobs
Location
Atherstone
Salary
£12.1 per hour
Posted
13 Apr 2018
Closes
18 May 2018
Contract Type
Full Time

Contract available for a systems support officer. The job role is varied, and includes supporting a range of operational functions within Revenues, Benefits (CAPITA) & Housing - testing new software releases, providing statistical information and routine operational tasks.

The successful candidate will have experience of working in a process driven environment with excellent PC skills and a good knowledge of CAPITA Revs & Bens computer system and reporting tools.

KEY SKILLS

  • Ability to communicate effectively both verbally and in writing with individuals at all levels.
  • Excellent PC Skills including all Microsoft Office packages
  • Experience of controlling and managing the reconciliation of computer systems, performance information and statistical returns.
  • Recent and relevant experience of working within a process driven environment.

SKILLS, KNOWLEDGE AND EXPERIENCE

  • Recent and relevant experience of working within a process driven environment.
  • Track record of undertaking IT related work.
  • Good knowledge of computer systems and reporting tools.
  • Excellent PC Skills including all Microsoft Office packages
  • Ability to communicate effectively both verbally and in writing with individuals at all levels.
  • Experience of controlling and managing the reconciliation of computer systems, performance information and statistical returns.
  • Revenues, Benefits or Housing experience
  • Understanding of performance indicators, reconciliation's and statistical returns required in the Revenues/Benefits or Housing environment
  • Involved in the implementation of new software releases and setting system parameters
  • Knowledge of the CAPITA, IBS and TRIM Document Management packages or other revenue based systems
  • An understanding of the requirements of E-Government.
  • Ability to train others in the use of software systems
  • A knowledge of Council Tax/NDR legislation, Housing and/or Benefits legislation and best practice
  • Delivery of training in the use of technology.
  • Systems administrator experience

QUALIFICATIONS

  • A good standard of English and Maths
  • IRRV or Housing Qualification
  • Computer Qualification(s)