Customer Service Advisor

Recruiter
Pertemps Redditch Commercial
Location
Bromsgrove
Salary
£9/hour
Posted
13 Apr 2018
Closes
21 Apr 2018
Contract Type
Full Time
Call Centre Advisor

Temporary to permanent

Bromsgrove

£8-£9 per hour dependant on experience

9am – 5pm Monday to Friday

To start immediately

A fantastic opportunity has arisen for a Call Centre Advisor to join a successful and growing company based in Bromsgrove. This will be a varied role providing efficient handling of any after sales matters and providing high quality customer service to consumers, partners and clients.

Duties in this role will include:

• Providing after sales information and advice for customers via telephone and email

• Working to strict KPI's

• Record information accurately

• Be able to establish faults and determine appropriate action

• Follow up on calls through reporting

Essential requirements:

• Excellent telephone manner

• Proven customer service experience

• Be able to communicate effectively across all levels

• Accuracy and attention to detail

• Self-motivated and resilient

You will need to have experience working in a customer service or call centre role to be considered for this position. I require candidates who can drive and have their own transport as this company are not accessible via public transport. I also require candidates who are not currently working as this is initially a temporary assignment.

If you feel you have the right skills and experience for this position please call Amy Hollier on (Apply online only) or email an up to date CV to (url removed)