Communications Coordinator

up to £30,000 depending on experience
13 Apr 2018
01 May 2018
Contract Type
Full Time

Job Title: Communications Coordinator

Location: Whitley, Coventry

Customer: Jaguar Land Rover

Reports to: MSXI Project Lead

MSX International is the leading global provider of outsourced business solutions for the automotive industry. We have the hands-on experience of automotive best practices, the state-of-the-art technology and the in-depth information to boost company efficiency and profitability

Currently we are looking to fill the position of

Communications Coordinator

Based in Whitley, Coventry


The Communications Coordinator will develop, coordinate and maintain the Global Technical Support communications strategy, managing both content and delivery. They will act as the voice of the Global Technical Support department to the wider JLR business in the UK and globally.

Candidate Responsibilities

  • Act as the ‘gatekeeper’ for all internal and external communications from the Global Technical Support team. Create and publish business related material to global markets through various media
  • Responsibility for a Google Site used to share information with teams globally, and for an internal SharePoint intranet. Making sure the information is engaging and informative and keeping the sites up-to-date for a global audience.
  • Development of documentation to support the delivery of all internal and external communication
  • Drive the development of clear written and verbal communications within the Global Technical Support department through group training sessions and one-to-one coaching. Identifying training needs and opportunities, creating training materials and assessing progress against objectives
  • Work with the JLR Events Team to organise and facilitate the annual Global Technical Support Conference for delegates from around the world
  • Write everything from technical communications to web copy for a global audience, and communicate to all levels
  • Creation of user guides for the technical communication system between JLR and franchised Retailers
  • Making sure all communications, materials and online presence adhere to JLR’s brand guidelines
  • Provision of general communications support

Candidate Specifications

  • Excellent verbal and written communication skills with exceptional attention to detail
  • Excellent knowledge of the English language (including grammar) up to degree level is desirable
  • Good knowledge of Google Site applications and development
  • Strong Microsoft knowledge, including Word, Visio, Excel, PowerPoint and SharePoint
  • Basic HTML knowledge desirable
  • The ability to write accurate, clear and engaging copy for online and print
  • Good presentation skills
  • The ability to coach and develop team written and verbal communication skills
  • Experience in the use of online survey tools and applications
  • The ability to analyse written and numerical data and present back results
  • Experience in project coordination and timely delivery
  • Experience in the use of desktop publishing and editing software desirable
  • Strong interpersonal skills and an effective communicator
  • Can demonstrate a high degree of being able to work on own initiative
  • Enthusiastic, flexible and proactive personality

Working hours

  • Full-time (40 hours per week)

What we can offer you

  • Salary of up to £30,000 per annum
  • Other company benefits:
    • o 25 days annual leave
    • o Company contributory pension plan
    • o Cash back health care scheme
    • o Life assurance
    • o Company sickness policy
    • o Salary exchange childcare vouchers
    • o Car salary exchange scheme


Email your CV to the Recruitment Team on *********************

MSXI is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy or maternity

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