E-Commerce Key Account Manager
About the Role
We are seeking to appoint an E-Commerce Key Account Manager which will involve full responsibility for sales and growth of JELD-WEN UK’s E-Commerce accounts. It’s a challenging opportunity to increase and improve JELD-WEN exposure with our online customer base, whilst identifying new sales opportunities to maximise sales potential in this area. You will require initiative and enthusiasm to build and maintain excellent relationships with customers and work as a team player within the retail sales team.
About the Person
We are looking for an E-Commerce Key Account Manager who is a methodical, organised person and are reliable, self-motivated, driven and showing a real passion for delivering our business strategies.
You should be able to communicate to a high standard within and across our internal teams, supporting the management team with accurate information as required. Attention to detail, is key to the role, with workstreams completed in a proactive timely manner, aligned to the business needs.
You should have excellent customer service skills and ability to communicate with people at all levels of the business. Previous experience of ecommerce sales is desirable but not compulsory. Account management experience would be beneficial. Ideal role for an established sales person, who is keen to venture into an account management sales role or is looking for their next challenge. IT skills - including Word, Excel, PowerPoint. Web content management.
About the Company
JELD-WEN - a leading global manufacturer of windows, doors, stairs, and treated composite trim and panels - operates 90 facilities in more than 20 countries with $3.5 billion in revenues; half of which comes from outside the United States. The company provides products that enhance the beauty and functionality of homes and commercial buildings.
In the UK, JELD-WEN has approximately 1200 staff that produce and distribute quality doors, windows, patio doors and stairs.
Operating across 5 factories - the UK head office and door production facility is based in Sheffield; 3 factories in Melton Mowbray - one that is dedicated to timber windows, doorsets and patio doorsets, one that is the largest volume production facility for timber stairs in the UK, and the mill which supplies components to the other sites; and the Penrith factory, which specialises in the manufacture of veneered, foil and moulded internal doors.