Certificated Enforcement Agent, Equita - Birmingham
On Target earnings £40,000 + with uncapped commission
Equita is a leading provider of enforcement and debt recovery services to local authorities and commercial landlords across Britain. With an exceptional reputation nationwide and 140 years' experience, we take our responsibilities seriously. We pride ourselves on setting the benchmark for enforcement and, as part of the Capita group, we have the expertise, funding and resources of the UK's biggest outsourced customer service business behind us.
We've helped countless organisations unlock value and maximise their potential. And, with access to our range of unique and diverse opportunities, we offer real career advancement and progression, unlocking your potential too. As part of this, we ensure all our enforcement employees are fully incentivised to succeed, not only through the clearly defined career progression on offer but also through the superb financial earning capabilities we provide.
We are now looking for certificated Enforcement Agents nationwide to join our renowned network during an exciting period of growth in 2018.
About the role
Our enforcement services provide a comprehensive range of civil and high court collection, recovery and enforcement services. As one of the leaders in our field, Equita receives up to 25,000 new cases per week, meaning that there is plenty of opportunity for you to maximise your workload with quality cases and, in turn, significantly boost your monthly take-home.
As an Enforcement Agent you will travel to various addresses within your local area, executing Court orders and obtaining payment. In some instances, you will be required to facilitate the taking control of goods to the value of the debt, carry out enquiries in to the whereabouts of potential absconders or conclude cases by collecting payment.
Once a case has been enforced, the Enforcement Agent oversees payments received, managing the use of receipts and other required documents. Reporting will be a key element to the role, ensuring that company devices and databases are as up to date and accurate as possible and completed within the agreed timescales - in-line with client expectations.
Communication skills are absolutely key to the success of an Enforcement Agent, showing a natural ability negotiate where required and explain details of the outstanding debt clearly and concisely. You will need to maintain a level-head when dealing with conflict, carrying yourself with confidence and assertion but maintaining a level of professionalism when executing warrants or dealing with members of the public.
Further to this, the ability to report accurately is crucial, displaying superb attention to detail, good numerical competency and strong writing skills. You will also need to show strong initiative when working independently, managing workload, planning your day in advance and route-mapping where necessary.
Experience and Certifications required:
A full Enforcement Agent Certificate is essential
Current Full UK Driving License
Enforcement Agent related experience.
What's in it for you?
Working as part of our enforcement services businesses, we ensure all our Enforcement Agents have real job security and satisfaction in their role, as well as additional perks to help them succeed, such as company van, fuel expenses and all of the perks associated with a large national business etc.
Training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, reacognising your achievements and rewarding them appropriately. As well as uncapped financial earnings, we also give you23 day's holiday, pension scheme and access to voluntary benefit options including; share plan schemes, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.
Follow Capita on twitter @capitacareers
Follow Capita on facebook @careersatcapita
Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.
Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.
If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.