In-Service Field Support Engineer

Recruiter
Morson International
Location
Rugeley
Posted
14 Apr 2018
Closes
21 Apr 2018
Contract Type
Full Time
Job Title: In-Service Field Support Engineer

Location: Rugeley, Staffordshire

Job Type: Permanent

Salary: Competitive

Morson currently have an excellent opportunity for an In-Service Field Support Engineer to join one of our clients who specialise within working in the Maritime/Marine sector.

The duties will include; supporting in-service equipment, which includes power controls and HV electrical systems and Marine power systems. Provide on-site and office based technical advice and assistance to customers and undertake electrical/electronic maintenance, repair and testing of company products – in the field and in the factory.

POSITION OVERVIEW

Within this role, the candidate will undertake a broad range of “hands-on” electrical engineering activity and the associated office-based tasks in support of the Company’s range of in-service products. The successful candidate will demonstrate a proven track record of working in similar in-service technical support environments. The role offers significant challenges and considerable personal development as the company continues grow within the After Sales market. A high degree of customer interaction will be required. Working with specialists from other engineering departments, the candidate will be called upon to provide on-site and office based technical advice and assistance to customers.

Although based at the Client’s facility in Rugeley, the role will require regular travel within the UK and occasional overseas to support the client’s equipment, often at short notice and at weekends.

RESPONSIBILITIES/DUTIES

Successfully support the portfolio of in-service equipment, which includes power control and HV electrical systems, rail power systems and marine power systems.

Provide on-site and office based technical advice and assistance to customers.

Undertake electrical/electronic maintenance, repair and testing of company products – in the field and in the factory.

Fault finding to sub assembly level and the fault diagnosis and repair of power conversion equipment, inverters and drives.

Site visits and project work, as dictated by customer demands.

Writing method statements, risk assessments and technical visit reports.

Carry out other duties that may be required by the Operations Director in support of departmental activities.

Desired Skills/ Experience

Minimum HNC in electrical/electronic engineering or equivalent.

Proven hands-on technical skills and experience of maintaining, repairing and testing electronic and/or electrical equipment

Proven fault-finding skills.

Technically capable and confident, able to work autonomously to meet demanding technical timescales and pressures.

Ability to produce clear, concise and detailed technical reports.

Ability to write and review Risk and Method Statements (RAMS).

Adaptable and flexible team worker with an enthusiastic and positive attitude.

Willing and enthusiastic to learn and apply new technical knowledge of Company’s products.

Willing and able to travel, often at short notice, both within the UK and occasionally overseas.

Eligible to gain an SC clearance.

Full UK driving licence.

Good communication skills, both written and oral.

Good working knowledge of Microsoft Office products.

Desirable, working knowledge of maritime environment.

For further information, click apply or contact Robert Knight on (Apply online only)