Engineer Coordinator

Recruiter
Integral
Location
West Bromwich
Posted
14 Apr 2018
Closes
21 Apr 2018
Contract Type
Full Time
Brief details of the position:

An opportunity has arisen for an Engineer Coordinator working on the Pre-Planned Maintenance (PPM) and Reactive Helpdesk.

The successful candidate will be responsible for effectively using the planners, allocating engineers and ensuring the completion of tasks in accordance with the client’s requirements.

All applicants must be computer literate, have excellent organisational skills, be able to perform under pressure and prioritise workload with a systematic approach.

Good communication skills are vital as contacts include Client Senior Management, Sub-Contractors and Clients Helpdesk.

Main duties and responsibilities:

Book engineers on site, closure maintenance are completed within specified timescales.Use the PPM Planners and Engineers diary to plan tasks.Allocate the correct engineer by skill set and location to complete the task to the client’s requirements.Manage the compliance, collation, distribution and filing of maintenance paperwork.Handle telephone queries from clients and engineers on outstanding and ongoing work orders.Issue of purchase orders within contract maximum spends values.Update Vixen and the Clients systems in order to meet SLAs.Provide additional support to undertake colleagues work as and when required.Liaise with Contract Managers to update on progress and highlight issues.Update third-party systems with compliance documents.Manage any subcontractors carrying out PPM on behalf of integral including all associated paperwork and purchase orders.Geographical knowlegdeExperience

• Excellent IT skills

• Strong administration skills

• Excellent customer service skills

• Must possess a positive "can do" attitude


This job was originally posted as www.totaljobs.com/job/80962147

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