1st Line Technical Support

Greenfield Recruitment Limited
£15k - 18k per year + Benefits
14 Apr 2018
01 May 2018
Contract Type
Full Time

1 st line Support Technician

Commutable from: Telford, Shrewsbury, Oswestry and Welshpool

Innovative IT Managed Services Company based in the Shropshire area is looking to add to their team due to increased business growth.

The 1 st line Support Technician will be responsible for 1 st line telephone, email, verbal and SMS queries.

Our client is looking for a junior level IT support person who is looking to train, develop and gain industry certifications.

This is a fantastic opportunity for a 1 st line Support Technician to work in a busy environment plus work with a varied client base to help and support on a range of IT issues.

Responsibilities include -

  • Logging support calls
  • Backups
  • Configuration and Installation of workstations, Laptops, printers and routers
  • Documentation
  • Active Directory
  • Windows Server / Exchange Server support

The ideal 1 st line Support Technician profile -

  • Be enthusiastic about all things IT
  • Team focused
  • Excellent communication skills
  • Friendly and approachable
  • Customer focused
  • Keen to learn and develop skills
  • UK Driving license

Salary scale for the 1 st line Support Technician role is £15K to £18K depending on experience plus benefits.

This job was originally posted as www.jobsite.co.uk/job/960534081