IT Support Officer

Recruiter
Parity Professionals Limited
Location
Wolverhampton
Salary
£10 - £11.25 p hour
Posted
14 Apr 2018
Closes
22 Apr 2018
Contract Type
Full Time

IT Support Officer

Contract. 6 Months+. £11.25 p/h. Wolverhampton

IT Support Officer required urgently for an inital 6 month contract with the option to extend. The successful candidate will have good all round IT Support & knowledge.
Must be proficient in providing a full customer service experience including resolving some third line service desk queries, through to configuring and installing new equipment for customers.

Skills and Experience

  • Ability to resolve IT issues on; desktops, laptops, mobile devices, phones, thin client devices, e-tokens, networks and Printers.
  • A thorough understanding of; Microsoft Windows 7 and 10, Microsoft Office, Microsoft Exchange, Microsoft Active Directory, Microsoft Systems Centre and Service Desk Systems
  • Demonstrate an understanding of what should be recorded about an IT issue and why
  • Have the ability to communicate with IT users at all levels about IT issues of various complexities
  • Knowledge of service levels and how they are applied in an IT environment
  • Knowledge and understanding of information and data security
  • Knowledge of ITIL
  • Demonstrate current experience of providing support to IT users in a large and busy ICT environment (ie 2000+ users)
  • Have experience of installing hardware and software

For more information please apply now.

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Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.


This job was originally posted as www.jobsite.co.uk/job/960528822