Junior Application Support Engineer/SQL Warwickshire GBP22-25k

22000.00 - 25000.00 GBP Annual + GBP22000 - GBP25000/annum Benefits
16 Apr 2018
17 Apr 2018
Contract Type
Junior Application Support Engineer/SQL Warwickshire GBP22-25k

An exciting opportunity has arisen in a Market Leading Software Company based in Warwickshire, easily commutable from South Birmingham, Stratford upon Avon & Coventry, who urgently require a talented Junior Application Support Engineer to join their technical team.

The successful candidate will be liaising with the expanding client base diagnosing issues and interfacing with the development team to develop solutions, in addition to providing internal IT support.

Full training will be provided on the company systems and they are looking for bright, educated IT professionals who can demonstrate strong problem solving and investigative skills able to handle issues from original contact to final resolution, as well as a strong commitment to customer service. You must be able to demonstrate a real professionalism in your ability to interpret customer needs, gather sufficient information and provide solutions to customer requests.

Key Skills

* Good experience in supporting a wide range of IT users and systems
* Experience with Microsoft Windows XP (Vista), Microsoft Office products, Active Directory administration, IP (incl. DHCP, DNS), LAN, WLAN and WAN technologies,
* Knowledge of SQL
* Knowledge of Azure/AWS desirable
* Excellent customer service skills able to interact confidently with technical and non-technical users
* Ability to translate complex technical concepts into easy to understand instructions
* Ability to establish working relationships quickly and effectively

The role offers a vibrant and social workplace, operating in a dynamic and fast-paced sector. For an ambitious, confident, self-motivated and committed team player this is an excellent opportunity to make a real difference to this already high-achieving organisation