Graduate complaint case handler

Financial Ombudsman Service
159.00 - 205.00 GBP Annual
21 Apr 2018
27 Apr 2018
Job Type
Contract Type

Do you have exceptional written and verbal communication skills? Would you consider yourself to be a good mediator and enjoy problem solving?

We are looking for bright graduates (or candidates with equivalent relevant work experience) to join a high-profile banking project with one of our clients - an independent complaints reviewer. This is an amazing opportunity to start your career within Financial Services for an extremely reputable company.

The role involves speaking to and understanding both sides of a dispute, gathering relevant evidence, and then deciding what the fairest outcome is. You will be writing formal letters throughout the process and speaking with consumers and financial services organisations on a daily basis, so there is a requirement to have exceptional written and verbal communication skills. You will need to have 6 months experience in an office or customer service role.

In return, you will be paid a competitive day rate and be given in depth training, enabling you to become an expert in your field. You will have a very highly regarded name to add to your CV and experience that will benefit you for the rest of your career.