Graduate complaint case handler

Recruiter
Financial Ombudsman Service
Location
Warwickshire
Salary
159.00 - 205.00 GBP Annual
Posted
21 Apr 2018
Closes
27 Apr 2018
Job Type
Graduate
Contract Type
Permanent

Do you have exceptional written and verbal communication skills? Would you consider yourself to be a good mediator and enjoy problem solving?

We are looking for bright graduates (or candidates with equivalent relevant work experience) to join a high-profile banking project with one of our clients - an independent complaints reviewer. This is an amazing opportunity to start your career within Financial Services for an extremely reputable company.

The role involves speaking to and understanding both sides of a dispute, gathering relevant evidence, and then deciding what the fairest outcome is. You will be writing formal letters throughout the process and speaking with consumers and financial services organisations on a daily basis, so there is a requirement to have exceptional written and verbal communication skills. You will need to have 6 months experience in an office or customer service role.

In return, you will be paid a competitive day rate and be given in depth training, enabling you to become an expert in your field. You will have a very highly regarded name to add to your CV and experience that will benefit you for the rest of your career.