Accounts Recovery Specialist

18000.00 - 18000.00 GBP Annual + GBP18000/annum plus GBP4k bonus
23 Apr 2018
21 May 2018
Contract Type
Accounts Recovery Specialist

GBP18k plus GBP4k bonus


Responsible for:

• Managing own workload and accounts

• Building a good rapport with clients

• Liaising with providers, advisors and clients

• Handling both client and supplier inbound and outbound calls, in an effective and efficient manner.

• Maintaining CRM system

• Reporting findings to clients

• Invoicing

• Supporting fellow team members when required

• Meeting targets

• Ensuring reviews are carried out in a timely manner

• Ad hoc duties as specified by Management Team

• Maintaining confidentiality at all times

• Administrative tasks such as progress and final review reports

• Protecting sensitive data

Job summary: The main purpose of the role is to liaise with clients and providers to recover cash savings on behalf of one of our divisions. To support the off-site advisors, management team and interface directly with suppliers and clients. To keep CRM project information accurate and up to date.

Qualifications: Minimum 5 GCSE / O Level equivalent, including English and Maths


• Administrative / Clerical experience, minimum 2 years

• Organisational skills, time management and prioritisation

• Computer literacy - especially Microsoft Suite

• Team player

• Mature attitude, and works on own initiative

• Ability to multi task

• Excellent communication skills with focus on customer service

• Excellent and professional telephone manner

• Familiarisation with credit control would be an advantage

• Ability to produce consistently accurate and high-quality work

• Ability to work under pressure

• Target driven

Please call Michelle at Redwood Search for more information

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